Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Many Beard & Burrow products are made or prepared after an order is placed. Processing and production time is separate from transit time. The best available fulfillment estimate will be shown on each product page or during checkout. Estimates are not guaranteed delivery dates.

SHIPPING DESTINATIONS AND COSTS

Our initial launch is focused on delivery within the United States. Available shipping methods, charges, and destinations are calculated or displayed during checkout. We do not add an undisclosed handling charge.

TRACKING

When tracking is available, you will receive a shipping confirmation at the email address used for the order. Tracking can take additional time to begin showing carrier movement after a label is created.

SEPARATE SHIPMENTS

Products may be fulfilled by different production or shipping partners. Items from the same order can arrive in separate packages and on different dates. You will receive the available tracking information for each shipment.

ADDRESS ACCURACY

Please verify the complete shipping address before submitting an order. Contact us immediately if you notice an error. We cannot guarantee address changes after fulfillment begins, and customers may be responsible for additional costs caused by an incorrect or incomplete address.

DELAYS, LOSS, OR DAMAGE

Carrier delays can occur because of weather, holidays, service interruptions, or other circumstances outside our control. If tracking appears stalled, a package is marked delivered but cannot be found, or an item arrives damaged, contact us through our Contact page with your order number. We will help investigate and determine the available remedy.

INTERNATIONAL ORDERS

If international delivery becomes available, customers are responsible for any customs duties, import taxes, brokerage charges, or local fees unless checkout expressly states otherwise.

Nothing in this policy limits rights available under applicable law.